Frequently Asked Questions
Please read our FAQ before sending us a message.
Amazon Market Place processes our orders. Shipping charges will vary between product categories. Free shipping is provided to all Amazon Prime subscribers.
Products purchase form 13 Geckos are processed through the Amazon Market Place which accepts all major credit cards, including their own Store Card.
Shipping time varies depending on the carrier and shipping method, as well as the stock availability. Most products are shipping within 1day and are delivered within 3 days. If you are an Amazon Prime member you are eligible for free 1 or 2 day shipping on applicable produces
All products offered by 13 Geckos are processed through the Amazon Marketplace. 13 Geckos does not gather, collect, or even have access to your payment information.
All products offered by 13 Geckos are processed through the Amazon Marketplace. Items are gathered in your shopping cart and prepared for checkout. Once you begin the checkout process you will be redirected to the Amazon Check Out Page to complete your order and select shipping options.
Your complete order details and order histories are available through your Amazon account at the Amazon Market Place.
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